Context
Graduate design
Team
Individual
Skills
User Research,Sketch, 3D Modeling, Rhino, Photoshop
01 PROBLEM HUNTING
CONTEXT
Normally, Chinese public children’s hospital seeks for high efficiency rather than families’ experience due to the heavy workload of doctors. As a result, a lot of hospitals are crowded and noisy with exhausted parents and their uncomfortable kids.
To optimize the medical experience, Shanghai Children’s Medical Center(SCMC) collaborated with Tongji University to initiated the a design challenge, aiming to use design power to create a child-friendly healthcare environment.
RESEARCH PROCESS
KEY PROBLEM
Kids are having the feelings of fear and resistance even if it is an invasive examination for not receiving valid medical information
WHY?
Child’s limited cognition skill
Kids lack an understanding of the “system” of their body Kids are not able to learn new concepts in a short period of time
Parents are too frustrated to educate
Parents have to take care of their kids as well as pay attention to the medical process, which make them tired both mentally and physically
Limited methods to communicate
Parents could only explain the coming exammination by words
Different informations for parents and kid are needed
